Privacy Policy

1. Introduction 
FLORIA GROUP LTD, we operates the Beautika online store, offering crochet, knitting, and sewing patterns and guides. We value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website.

2. Information We Collect

  • Personal Information: Includes your name, email address, billing and shipping addresses, payment details, and phone number collected during purchases or account creation.
  • Device Information: Automatically collected details about your browser, IP address, time zone, and cookies installed on your device.
  • Order Details: Products purchased, transaction history, and preferences to enhance your experience.

3. How We Use Your Information
The data we collect is used to:

  • Process your transactions and deliver purchased patterns.
  • Provide you with customer support and resolve issues.
  • Communicate updates, promotions, and offers tailored to your interests.
  • Improve the functionality and security of our website.

4. Sharing Your Information
We work with third parties to operate our store efficiently. For example:

  • Shopify: Our store platform. Learn more: Shopify Privacy Policy.
  • Payment Processors: To securely handle transactions.
    We may also disclose information to comply with legal obligations or prevent fraud.

5. Targeted Advertising
We may use your information to show you ads or marketing material aligned with your interests. You can opt out of targeted advertising by adjusting your device or browser settings.

6. Your Rights

  • If you reside in the EU or UK, you can access, update, or delete your personal data.
  • To exercise these rights, contact us at support@floria-group.com.

7. Data Retention
We store your information as long as it’s needed to fulfill the purposes outlined in this policy unless you request deletion.

8. Updates to This Policy
We may revise this Privacy Policy to reflect operational, legal, or regulatory updates. Changes will be posted on this page.

9. Contact Us
If you have any questions about our privacy practices, please reach out to us:

FLORIA GROUP LTD, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM.
Email: support@floria-group.com